Return Policy and Important Information

If you are not completely satisfied with the product you receive from us, you may return it within 20 days of your purchase date for a replacement or exchange as long as the vinyl has not been cut apart or applied to any surface - it must be returned in the same condition that it was shipped. Here is the exception: custom orders or personalized items such as printed name decals cannot be returned because these items are made to your specifications and cannot be resold - so please double check spelling and color selections when placing your order. If an item is returned to us in used or unsatisfactory condition, no exchange or replacement will be issued.

Because your item is custom made for you according to your color selections we do not offer refunds, but if you would like to exchange your item for something else we can happily do this. For all returns, you are responsible for all shipping costs and 20% stocking fee.

If you do wish to make a return, you must contact us prior to returning your order. Please make sure to include your order number and the reason for the return.

In the rare event that your vinyl wall art is damaged during application it would not be eligible for an exchange, but we will offer you a replacement piece at a reduced cost. Each vinyl wall art order is supplied with a small practice piece. We recommend applying this practice piece to your surface before applying the piece you have purchased.

Please make sure to measure your space prior to placing your order to check for proper size of the decal. If you need a custom size, just contact us.

Because each computer monitor displays colors differently we cannot guarantee that the colors will match what you see on your screen. If you are trying to match a specific color, we recommend ordering color swatches prior to placing your order. Click here to order color samples.

Because there are many types of surfaces and paint considerations onto which your vinyl decal may be applied, we cannot guarantee the vinyl decal will stick to your space. If you have textured walls, high gloss painted surfaces or cracked or peeling paint and have never applied vinyl art before, we recommend ordering a texture sample before making a purchase. Click here to order a sample to test on your wall surface.

The professional materials we use to create our vinyl artwork is approved as interior safe. Apply at your own risk. Lewa's Designs shall not be held liable in the event that any damage is caused during application or removal.

We are very proud of our products and we know that you will be also.
Happy Decorating!